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Request Training

For School Site customers who are ready to move their School Site to their domain.

  1. Complete the Go-Live Request Form.  Please submit your request at least five business days before you would like to Go-Live.
     
  2. This process requires the attention of several key individuals in our organization and we must make sure they are available at the time you wish to Go-Live.  Your Go-Live time will be confirmed within the next 24 hours by School Site Support.  If your requested Go-Live time does not work for us we will provide you with other options.
     
  3. We will be providing you with specific instruction for updating your DNS Records at the time we confirm your Go-Live time.  Note:  DNS Records will need to be updated by your organization or a representative from your Domain Registrar.  Please be sure to review more information on this by reading our documentation on domains.
     
  4. 1 Hour before your scheduled Go-Live time, we will begin moving your website files from the temporary server (ie., renweb-demo.cmstemp.com) to the permanent School Site web servers.  We will also be branding your ParentsWeb site.
     
  5. At the scheduled time, your DNS records will need to be updated so that a A-Record is pointing to our webserver's IP address (72.21.81.121) and any CNAME records will be pointing to ssite.renweb.com.  This will need to be updated by your organization or a representative from your Domain Registrar.  
     
  6. Once all of these steps have been completed, DNS servers from around the Internet will begin to refresh the DNS records for your domain(s).  As soon as they refresh the DNS records for your domain your site will be launched.  This process typically lasts a few hours, but could take up to 24-48 hours.

 

School Site IP Address

 72.21.81.121

CNAME

ssite.renweb.com

CMS Login Instructions After Going Live

You will log into the School Site CMS after going live by adding "/admin" after your primary domain.